FREQUENTLY ASKED QUESTIONS

general

wHAT ARE YOUR bUSINESS HOURS AND AVAILAbILITY?

Julie Hanan Design is a full-service online stationery and graphic design studio. We do not have a walk-in retail shop for customers to visit. We offer limited consultations at our home base in New Lenox, Illinois by appointment only. Consultations will incur a fee of $75, which will be applied as a credit to any order over $750. We are always happy to take inquiries or discuss order details through email or by phone for no charge!

HOW DO YOU ACCEPT PAYMENT?

Julie Hanan Design accepts payment via all major credit cards, PayPal, or Checks. All checks must clear before processing begins.

HOw ARE YOUR INVITATIONS PRINTED?

Our invitations are created using a commercial printer using a digital off-set press. Thermography is also available on select designs for an additional charge.

small order fees

The sky is the limit! Our pricing is based off a minimum order of 50 and can be ordered in larger amounts in increments of 5. Once you enter into the proofing process, quantities can only decrease up to 10 from the original quantity. Invitation quantities below 50 will incur an additional fee to their order total. Small order fees are as follows:
$30: 40-49 Invitations
$60: 30-39 Invitations
$90: 20-29 Invitations
$120: 10-20 Invitations
*minimum of 50 pieces must be ordered for coordinating stationery unless also ordering invitations in a smaller quantity

how many invitations should i order?

We always recommend ordering at least 10-15% more than your exact guest total to account for any last minute additions, mailing errors and keepsakes. Keep in mind that the number of invitations should be based on the number of households that will receive invitations not the guest number total. There are no limitations on how much an order can be increased but increasing an invitation quantity during the Proofing Process from the original amount may result in delay of shipment due to additional materials having to be ordered.

Once you have entered the Proofing Process, orders can only be reduced up to 10 from the original amount. This is to take into account materials already haven been purchased for order completion. If you lower your quantity more than the allotted 10, there will be a $75 restocking fee.

POST PRODUCTION: If you did not order enough invitations and will need to have additional invitations printed, there is a minimum quantity requirement of 20.

production

ULTRICIES AT A BLANDIT A FAUCIBUS DUIS UT A SUSPENDISSE?

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A SUSCIPIT CONGUE CONSEQUAT NON PRETIUM HENDRERIT?

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IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

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IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

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IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

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customization

ULTRICIES AT A BLANDIT A FAUCIBUS DUIS UT A SUSPENDISSE?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

A SUSCIPIT CONGUE CONSEQUAT NON PRETIUM HENDRERIT?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

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proofing

ULTRICIES AT A BLANDIT A FAUCIBUS DUIS UT A SUSPENDISSE?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

A SUSCIPIT CONGUE CONSEQUAT NON PRETIUM HENDRERIT?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

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IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

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discounts

ULTRICIES AT A BLANDIT A FAUCIBUS DUIS UT A SUSPENDISSE?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

A SUSCIPIT CONGUE CONSEQUAT NON PRETIUM HENDRERIT?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

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IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

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for your consideration

ULTRICIES AT A BLANDIT A FAUCIBUS DUIS UT A SUSPENDISSE?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

A SUSCIPIT CONGUE CONSEQUAT NON PRETIUM HENDRERIT?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

samples

ULTRICIES AT A BLANDIT A FAUCIBUS DUIS UT A SUSPENDISSE?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

A SUSCIPIT CONGUE CONSEQUAT NON PRETIUM HENDRERIT?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

shipping

ULTRICIES AT A BLANDIT A FAUCIBUS DUIS UT A SUSPENDISSE?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

A SUSCIPIT CONGUE CONSEQUAT NON PRETIUM HENDRERIT?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

cancellations & returns

ULTRICIES AT A BLANDIT A FAUCIBUS DUIS UT A SUSPENDISSE?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

A SUSCIPIT CONGUE CONSEQUAT NON PRETIUM HENDRERIT?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

IN MUS AD PARTURIENT AENEAN EU DIS INTEGER?

A habitant dignissim phasellus nam mi nisi suscipit ullamcorper faucibus luctus gravida augue eleifend vehicula maecenas viverra non suspendisse class vestibulum sodales eleifend curabitur posuere nulla porta lobortis.

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