What are your business hours and contact information?

Monday - Friday: 10:00 am - 5:00 pm CST, excluding holidays EMAIL:
PHONE: 815-717-6486

Do you have a retail store?

We are a full-service online stationery and graphic design studio. Unfortunately we do not have a walk-in retail shop for customers to visit. However, you can purchase samples of our invitations to see our designs, quality and colors in person. We are also happy to schedule a complimentary phone consultation to discuss your occasion and any questions you may have!

To schedule a call, visit us at

What payments do you accept?

We accept payment via all major credit cards, PayPal, or E-Checks. All checks must clear before processing begins.

What is your minimum invitation order requirement?

Invitations and inserts are sold in multiples of 5 with a minimum order of 50 invitations. If you don’t need that many, don’t fret, fewer can be purchased for an additional fee!
$30: 40-49 Invitations
$60: 30-39 Invitations
$90: 20-29 Invitations
$120: 10-20 Invitations

This is a one time fee and you will not be charged a second time if stationery is also ordered.

Due to the time involved, coordinating stationery items must be ordered with a minimum order of 50 pieces unless a Small Order Fee has already been paid from a past invitation order.
Excluding Items:
• Table Numbers can be ordered in a grouping quantity offered
• Custom Signage may be ordered in any quantity

how many invitations should i order?

We recommend ordering one invitation per household (not one per guest) plus an additional 10 - 15% extra to account for any last minute additions, mailing errors and keepsakes. There are no limitations on how much an order can be increased before production begins but this may result in delay of shipment due to additional materials having to be ordered.

Once your proof is designed, orders can only be reduced by 10 invitations from the original amount. This is to take into account materials that have already been purchased. If you lower your quantity more than the allotted 10, there will be a $75 restocking fee.

How do I schedule a call with you?

Below is the link to schedule a complimentary 30 minute consultation:

Can I order more invitations after receiving my initial batch?

Once production begins or if you have already received your completed order, any additional invitations, insert cards or envelopes must be ordered with a minimum quantity of 20. This increased cost is due to the setup fees and preparation time involved in each printing batch, regardless of the quantity. We recommend ordering an extra 10-15% over your guest list. This should cover extras due to incorrect addresses, unexpected guests, and keepsakes for yourself, family, and photographer.

How long is my quote valid?

All quotes are valid for 30 days, and we will honor the prices provided during this period, even if a price increase occurs. If you do not place your deposit within this timeframe, please note that prices and any discounts may be subject to change. We recommend placing a deposit to secure your spot on our schedule and lock in the current pricing, even if you haven't finalized all your event details and information yet.

Do you sell digital designs that I can print at home?

Unfortunately, we do not offer digital invitation designs for at-home printing. However, we do have digital formats of select coordinating stationery items available for purchase with an invitation order. Please contact us for pricing and details.

Order Privacy

All personal information that you provide will remain confidential and is only used to facilitate the completion of your order as well as ensure a satisfactory customer service experience. We do not share or sell client information to outside parties.

Do you offer discounts?

Yes we do! Do-It-Yourself Assembly discounts are available for select invitation components to help keep costs more affordable without losing impact. We also offer discounts for large invitation orders over $500. Contact us to learn more!

production process


Our standard processing takes up to 5 business days to design your proof once your order details are submitted to us, and production can take up to 15 business days. However, several options are available to expedite our standard turnarounds, if you’re short for time. A digital proof of your invitation, including 3 rounds of revisions, will be emailed to you. The time it takes to proof is entirely up to you, and once approved and paid for we will begin printing. If your order requires no assembly, or you have selected to fully assemble the invitation yourself, we will automatically upgrade you to the next production tier, free of charge! Shipping times are not included in our production turnaround times.


Our standard processing takes 1 business day to design your proof and production takes up to 7 business days once your order has been approved. Express production is also available for an additional charge.

To view our detailed Event Stationery turnaround options, click here.
To view our detailed Place Card Board turnaround options, click here.

Will my invitations arrive assembled?

Invitations will be assembled to the fullest extent possible, excluding the sealing and stamping of your outer mailing envelopes. If you have chosen to include any DIY Assembly Discounts, your invitation components will be individually packaged for you to assemble once you receive your order. If you do not have any DIY Assembly discounts applied to your order, any invitation components requiring assembly will be completed for you.

Can you stuff my invitations into the envelopes?

ORDERS WITH AN RSVP POSTCARD OR ENVELOPE: Invitations are only stuffed into the main mailing envelope if it has both Guest and Return Addressing and if the RSVP is addressed and pre-stamped. Orders without our RSVP stamping service will be packaged assembled to your specifications but with any insert cards separately so that you can pre-stamp the RSVP Postcard or Envelope for your guests’ convenience.

If you have an online response, we can stuff your completed invitations into the envelopes if you have purchased Guest and Return Addressing.

INTERNATIONAL ORDERS: We are unable to pre-stamp RSVP’s for international orders as we do not have access to the proper postage. International orders will be assembled to the fullest extent If you would like your RSVP pre-stamped, you will need to mail the proper postage to our office to be used. You will then only be charge the stamping service fee since you are providing the postage.

for your consideration

Will the printed colors match my computer screen?

Color appearance can vary from one digital screen to another. Still, we recommend that all proofs be viewed on a computer, not a tablet or mobile device. To see our true colors, purchase a sample of our work prior to placing your order.

How much will my invitations cost to mail?

Postage for invitations is based on size, weight, and thickness, with most of our invitations falling into the 2 or 3 oz postage rate. However, we recommend taking a complete invitation suite to the post office to be accurately weighed.

Please be aware that square or extra thick invitations may incur additional surcharges when mailing.


Do you offer custom invitations?

Our invitation process involves selecting one of our signature designs and customizing it to your choice of size, style, colors, wording and embellishment selections to give you an invitation that is uniquely yours! If you are looking for a fully custom invitation that is not created from one of our signature designs, we can help with this as well for a design fee of $250 and a minimum order requirement of $1000 (not including the design fee). The cost of a custom invitation will depend on the materials and printing techniques involved.

Most of our clients find it to be more cost effective to select one of our designs as a starting point and then customize it to their specific style by changing a font, adding a graphic or changing the orientation. Contact us for more information.

What papers do you offer?

All cardstocks have been carefully selected for their print and aesthetic quality. Invitations and stationery can be printed on any of our following standard and luxury cardstocks:
130# White or Cream Smooth Matte
130# White Cream Signature Textured
100# White or Cream Linen Textured
137# Pearl White Metallic Cardstock additional fee

What is an accent layer?

Accent layers are additional pieces of cardstock that can be added as a backing to your main invitation for extra pops of color and depth. Two additional accent layers of cardstock are available for our Flat Panel styles and one accent layer is available for our Pocketfold invitation styles.

Can I use more than one ink color on my invitation?

You are able to choose up to 5 ink colors to be incorporated into your design! We recommend choosing at least one neutral shade when choosing a brighter color scheme to balance and accent the vibrant shades!

Can I change the colors?

Yes! Each order can be personalized to fit with your theme! We offer a variety of colors in our collection and are happy to help select the best shades. Colors can also be adjusted free of charge at any time during the proofing process before production begins.

If you don’t see a color that you like, custom ink colors are available for a $25 fee. A physical color swatch or pantone color code will be required.

Can you help with my color selections?

We are happy to provide recommendations to match your color scheme. Simply provide us with any inspiration photos of your event decor and we can let you know which colors from our collection will work best.

Do you offer custom colors?

If you are unable to find the perfect color in our collection, you are welcome to provide us with a physical swatch or Pantone color code to match for a $25 service fee. Please note that custom colors are only available for printed ink tones on your suite and not for any dyed paper products or embellishments such as envelopes, accent cardstock, pocketfolds or embellishments.

Can I change the fonts?

All of our signature designs have been thoughtfully created to ensure a beautiful suite as a whole so changing the font will alter the overall look and feel that you originally fell in love with. However, we still like to offer our clients creative freedom in designing their imagined stationery so we do allow the option to choose an alternate font from our provided list for a $50 fee. If you would like to use a specific font not shown on our list, you will be responsible for providing the necessary font files if it is not in our existing typeface catalogue.

Can I change the wording?

Of course! We understand that no two events are exactly alike; therefore, no two invitations will be exactly the same. Once you have chosen to work with us, you will be sent a wording form that will allow you to provide the exact text for your event!

Do you offer white ink?

Unfortunately we cannot print in white ink. However, we do offer a printing technique on select insert cards and embellishments to achieve the appearance of white text. Please contact us for more information.

Do you offer metallic ink or foil printing?

Metallic ink or foil printing is not available. However, you can give your ink colors a slight shimmery appearance if you choose our #137 Pearl White cardstock as the paper for your order. It will not be identical to foil, but is more cost effective and will still give your printed cards a gorgeous shimmery look! We also offer foil and glitter cardstocks which can be incorporated as accent layers and embellishments on select items for an additional pop of glitz!

Do you offer inner envelopes?

Outer, or double envelopes are not included in our standard invitation pricing as these typically require your invitations incur additional postage due the added bulk and weight. Additional addressing will also likely be necessary.

Most of our clients prefer to address any invited guests on the outer envelope directly to save these extra costs. However, if you would still like an outer envelope, we can include them on select styles for an additional $.75 per invitation plus any additional addressing fees you might need.

Can you print meal selections on my RSVP Cards?

Yes! Meal options can be added at no additional cost. You can choose your meal preference format when submitting your Wording Form after your order has been placed. Meal selections can be displayed as either icons or written text.

Can I change the orientation of the design?

We can change the orientation on any of our signature designs for no charge. However, keep in mind that changing the orientation will provide you with a different look and feel than the original design.

I need multiple versions of my invitation, reception only and ceremony / reception.

We can design multiple versions of your invitation if special wording is required for part of your guest list. This will incur an additional fee of $35 per additional version.

Can I add or remove decorative patterns or elements on your signature designs?

Yes! We can add or remove any decorative elements on our signature designs for no charge! Please contact us for more information.

Do you offer matching accessories for my invitations?

Yes! All of our invitation designs have coordinating stationery available to complete your theme!
We offer Save the Dates, Ceremony Programs, Menus, Place Cards, Seating Charts, Photo Place Card Boards, Table Numbers, Thank You Cards, additional Signage and more!

Didn’t order invitations from us, but would like to purchase event stationery? We can coordinate our designs to beautifully accent your existing event décor!

Do you sell digital designs that I can print at home?

Unfortunately we do not sell digital invitation designs for at-home printing. However, select coordinating stationery items in digital format are available for purchase along with an invitation order. Please contact us for pricing and information.

What changes can I make during the proofing process?

Three complimentary rounds of revisions are included with every order where you can make unlimited adjustments to your colors and wording. If you have also ordered envelope addresing services, 10 individual changes to your envelope proof can be made for no charge during the three rounds of revisions.

Once your final approval is submitted, additional fees and penalties may apply if further revisions are requested. If a submitted revision was not made, we will adjust your proof accordingly without counting towards the number of proofs. Each set of revisions to be applied to a proof must be submitted in a single itemized list. Any additional changes not included in the itemized list will be counted towards the following proof.


Do you sell samples of your work?

Absolutely! Samples can be purchased for any of our invitation designs. We offer multiple variations of each design allowing you to explore different color schemes, embellishments and invitation style combinations.

Can samples be customized?

Since our samples are pre-made due to our minimum order requirements and to ensure a speedy delivery, we do not offer customized samples. Each invitation sample will include the main invitation, insert cards, and embellishments as shown in photos as well as a booklet of our available cardstock options. If you mention your event color scheme during checkout, we can also include complimentary paper swatches for you to review!

Once you place a full order with us, all of our signature designs can be customized to your colors scheme, wording and specific order preferences!


Do you offer free shipping?

Shipping on domestic orders over $400 includes free ground shipping. Free shipping is calculated based on the order total excluding any “service fees”. Orders under $400 will be charged a flat $20 shipping fee. All shipments include a tracking number for your convenience.

Do you ship to Canada?

Yes! We ship via UPS to Canada which is reliable and cost effective. Please note that customs processing can add delays to standard shipping times. In addition, all sales taxes, brokerage fees and international duties (if any) are the sole responsibility of the customer. We recommend looking into the customs and import policies of your country before placing an order.

For more information, see our SHIPPING page.

Do you ship internationally?

Yes, all of our full international orders are shipped via UPS and include a tracking number. Please note that customs processing can add delays to standard shipping times. In addition, all sales taxes, brokerage fees and international duties (if any) are the sole responsibility of the customer. We recommend looking into the customs and import policies of your country before placing an order.

For more information, see our SHIPPING page.

Do you offer insurance?

Insurance is available to purchase with your order and gives protection for any lost, stolen or damaged goods that may incur during shipment. The insurance cost will be determined by the total value of the package. You can request a quote when placing your order with us. If you choose not to purchase insurance, Julie Hanan Design is not liable for any costs that may be incurred to replace the package.

Do you require a signature upon delivery?

Signatures receipts are not required for your package acceptance. However, you can request that this is added for a minimum charge when placing your order with us. Please note that all packages requiring a signature will need someone at home on the date and time of the delivery, or else it will not be delivered.

I ordered a sample, how long will it take to arrive?

Sample orders are shipped from our office near the Chicagoland area within 1 business day. Samples shipped via USPS First Class Mail will typically arrive within 3-5 business days for continental US addresses. International orders are subject to customs inspections causing a prolonged shipment estimate of 1-4 weeks. Expedited shipping options are also available.

cancellations & returns

Can I cancel my order?

Orders can be fully refunded if we receive notice within 72 hours of placing your deposit. After 72 hours, your deposit will be forfeited. If we have begun the proofing process, an additional $75 restocking fee for materials already purchased will be required in addition to the deposit forfeiture.

I found a mistake on my order, what do I do?

If your order has an error or misprint caused by us, please bring this to our attention within 72 hours of receipt and we will happily reprint it at no cost to you. Any problems noted after this time frame are the full responsibility of the client. Mistakes that were not caught during the proofing process may be eligible for a discounted reprint.

My invitations arrived damaged, what do I do?

If you have purchased insurance, we require you to submit evidence photos of the damage so that we can file an insurance claim for you. This will cover the replacement of any items that have been damaged. Orders that have not purchased insurance will be offered a discounted reprint for any damaged items.

What is your return policy?

Unfortunately we do not accept returns due to the custom nature of our products.

Invitation Samples