ORDERING PROCESS

1. reserve your date

Select your design, quantities, and options through our easy to use builder! A deposit is required to lock in our current pricing and your date in our schedule. You don’t need to submit all of your details right away, but can relax knowing your space is secured!

2. submit wording

Depending on your order specifications, we may require our Wording Form and/or Excel Spreadsheet (in our format) to be submitted before designing your proof. Upon receiving your details, we can begin!

3. proofing process

You will receive the proof for review within your selected Design Turnaround Time. Invitation orders include 3 complimentary rounds of revisions! Coordinating Stationery includes 2 complimentary rounds of revisions. Name or Address Spreadsheets include up to 10 individual changes.

4. final approval

Once your design is perfect, your final approval must be submitted via our online form. We will email you an invoice for the remaining balance and when your payment is received, we can begin production!

5. production

Take a breath and relax as you wait for your order to arrive! Your order will be assembled by hand to your exact specifications, ensuring each item is just the way you want it!

6. shipping

All orders are packaged with care and shipped via USPS or Fedex. Orders over $400 within the Continental USA qualify for Free Ground Shipping! Express and International Shipping are also available.


INVITATION TURNAROUND TIMES

design turnaround

[included] • STANDARD receive your proof within 5 business days
[$50] • EXPEDITED receive your proof within 3 business days
[$100] • EXPRESS  receive your proof on the same day!

Order details, wording, and addressing (if ordered) must be confirmed by 12pm Central time or your turnaround time will begin on the next business day.

production turnaround

[included] • STANDARD ships within 15 business days
[15% of order total] • EXPEDITED  ships within 10 business days
[35% OF ORDER TOTAL] • EXPRESS  ships within 5 business days

Invitation approval and payment must be made by 12pm Central Time or your production time will begin on the next business day.

Mix and Match your preferred design and production turnaround times from the columns above. The time it takes to proof is entirely up to you, and once approved and paid for we will begin production. If your order requires no assembly, or you have selected to fully assemble the invitation
yourself, we will automatically upgrade you to the next production tier, free of charge!

IN A RUSH? Expedited or Express Production times may be selected either before or after your invitations have been designed and approved.
Turnaround times do not include time in transit.


STATIONERY TURNAROUND TIMES

design turnaround

[included] • STANDARD receive your proof within 1 business day

Order details and wording must be confirmed by 3pm Central time or your turnaround time will begin on the next business day.

production turnaround

[included] • STANDARD ships within 7 business days
[$50] • EXPRESS ships within 5 business days
Stationery approval and payment must be made by 12pm Central Time or your production time will begin on the next business day.

The time it takes to proof is entirely up to you, and once approved and paid for we will begin production.

IN A RUSH? Express Production may be selected either before or after your stationery has been designed and approved.
Turnaround times do not include time in transit.


PLACE CARD BOARD ORDERING PROCESS

1. reserve your date

Get started by purchasing a Place Card Board
deposit
to reserve your date in our schedule. We will send you an order form to submit your board preferences along with an excel spreadsheet to submit your seating assignments and a timeline with due dates to ensure you receive it when you need it! 

2. proof

Within 1 business day of your seating assignment submission, you will receive a digital proof of your place card board. Five complimentary changes over two rounds of revisions can be made to ensure your board is perfect! Any remaining balance will be due before production begins.

3. ship

Take a breath and relax as you wait for your order to arrive! Your order will be shipped based on your desired production and shipping preferences. please inquire for international shipping.

photo requirements

We recommend submitting high resolution photos with a size of at least 2 MB to ensure that it can be enlarged without compromising its visual integrity. Not sure if your photo will work? Send us a message and we can help!


PLACE CARD BOARD TURNAROUND TIMES

design turnaround

[included] • STANDARD receive your proof within 1 business day
Order form, high-resolution photo and guest spreadsheet must be submitted to begin the proofing process

production turnaround

[included] • STANDARD ships within 7 business days
[+ $75] • EXPEDITED  ships within 5 business days
[+ $175] • EXPRESS  ships within 3 business days

what if i don't have my seating assignments finalized in time?

Worried that your seating assignments will not be accurate enough to submit? We can print each top layer place card with your guest name on the front and "table _" on the back. Simply fill in your seating assignment upon receipt of your board and attach each place card on your own with our included adhesive. Inquire for additional details.


SHIPPING

domestic (usa)

STANDARD
USPS Priority or UPS Ground, estimated 2-5 business days

FREE STANDARD SHIPPING on orders over $500 within the Continental USA
[$20] • orders under $500

 

EXPRESS
UPS Overnight, 1 business day, guaranteed

Insurance can be purchased for an additional fee to ensure reimbursement for potential damaged, lost or stolen goods. If you choose not to purchase insurance, Julie Hanan Design is not liable for any costs that may be incurred to replace the package.

international

CANADA
FedEx Ground, estimated 2-5 business days
FedEx Priority, estimated within 1 business day to major cities
FedEx First, guaranteed within 1 business day by 10:00 am

WORLDWIDE
USPS Priority International, estimated 6-10 business days
USPS Priority Express, estimated 3-5 business days
FedEx Ground, estimated 2-7 business days
FedEx Priority, estimated 1-3 business days

All shipping delivery estimates do not account for possible delays caused by customs processing. Consult your country’s customs and import policies prior to placing your order to ensure you will receive package in time for your event. Sales taxes, brokerage fees and international duties, if any, are the sole responsibility of the customer. Estimates of taxes and/or duties can be provided using http://www.dutycalculator.com/

Insurance can be purchased for an additional fee to ensure reimbursement for potential damaged or lost goods. If you choose not to purchase insurance, Julie Hanan Design is not liable for any costs that may be incurred to replace the package.