ORDERING PROCESS
1. reserve your date
Select your design, quantities, and options through our easy to use builder! A deposit is required to lock in our current pricing and your date in our schedule. You don’t need to submit all of your details right away, but can relax knowing your space is secured!
2. submit wording
We'll send you a form to submit your invitation wording and/or Excel Spreadsheet (in our format). These must be submitted before we can design your proof. Upon receiving your details, we can begin!
3. proofing process
You will receive the proof for review within your selected Design Turnaround Time. Invitation orders include 3 complimentary rounds of revisions! Coordinating Stationery includes 2 complimentary rounds of revisions. Name or Address Spreadsheets include up to 10 individual changes.
4. final approval
Once your design is perfect, your final approval must be submitted via our online form. We will email you an invoice for the remaining balance and when your payment is received, we can begin production!
5. production
Take a breath and relax as you wait for your order to arrive! Your order will be assembled by hand to your exact specifications, ensuring each item is just the way you want it!
6. shipping
All orders are packaged with care and shipped via USPS or Fedex. Orders over $500 within the Continental USA qualify for Free Ground Shipping! Express and International Shipping are also available.
INVITATION TURNAROUND TIMES
design turnaround
[included] • STANDARD receive your proof within 5 business days
[$50] • EXPEDITED receive your proof within 3 business days
[$100] • EXPRESS receive your proof within 1 business day!
Order details, wording, and addressing (if ordered) must be confirmed by 12pm Central time or your turnaround time will begin on the next business day.
production turnaround
[included] • STANDARD ships within 15 business days
[25% of order total] • EXPEDITED ships within 10 business days
[35% OF ORDER TOTAL] • EXPRESS ships within 5 business days
Invitation approval and payment must be made by 12pm Central Time or your production time will begin on the next business day.
Mix and Match your preferred design and production turnaround times from the columns above. The time it takes to proof is entirely up to you, and once approved and paid for we will begin production. If your order requires no assembly, or you have selected to fully assemble the invitation
yourself, we will automatically upgrade you to the next production tier, free of charge!
IN A RUSH? Expedited or Express Production times may be selected either before or after your invitations have been designed and approved.
Turnaround times do not include time in transit.
STATIONERY TURNAROUND TIMES
design turnaround
[included] • STANDARD receive your proof within 1 business day
Order details and wording must be confirmed by 3pm Central time or your turnaround time will begin on the next business day.
production turnaround
[included] • STANDARD ships within 7 business days
[$75] • EXPEDITED ships within 5 business days
[$125] • EXPRESS ships within 3 business days
Stationery approval and payment must be made by 12pm Central Time or your production time will begin on the next business day.
The time it takes to proof is entirely up to you, and once approved and paid for we will begin production.
IN A RUSH? Express Production may be selected either before or after your stationery has been designed and approved.
Turnaround times do not include time in transit.
PLACE CARD BOARD ORDERING PROCESS
1. reserve your date
Get started by purchasing a Begin your journey by securing your date with a Deposit for your Place Card Board. Once confirmed, we'll provide you with an order form to detail your board preferences, an excel spreadsheet for your seating assignments, and a comprehensive timeline, guaranteeing your masterpiece arrives exactly when you need it.
2. proof
Just one business day after you send in your seating assignments, we'll present you with a digital proof of your Place Card Board. You have the flexibility of making up to five complimentary adjustments across two revision rounds to achieve perfection. Any remaining payment will be required before we start the production process.
3. ship
Sit back and unwind while your order makes its way to you! We'll complete your board according to your selected production and shipping options. You'll receive a tracking number once the board is in the mail!
photo requirements
For the best quality, we advise using high-resolution images, ideally 2 MB or larger, to maintain clarity when enlarging. Uncertain about your photo's suitability? Drop us a message, and we'll be glad to assist!
PLACE CARD BOARD TURNAROUND TIMES
design turnaround
[included] • STANDARD receive your proof within 1 business day
Order form, high-resolution photo and guest spreadsheet must be submitted to begin the proofing process
production turnaround
[included] • STANDARD ships within 7 business days
[+ $99] • EXPEDITED ships within 5 business days
[+ $199] • EXPRESS ships within 3 business days
what if i don't have my seating assignments finalized in time?
Concerned about finalizing your seating assignments in time? We've got you covered! We can print the top layer of each place card with your guest's name on the front and leave "table _" on the back for you to complete. Once you receive your board, you can easily fill in the seating assignments and attach the place cards yourself using the adhesive we provide. Reach out to us for more information on how to make this seamless process work for your event.
SHIPPING
domestic (usa)
STANDARD
USPS Priority or UPS Ground, estimated 2-5 business days
FREE GROUND SHIPPING on orders over $500 within the Continental USA
[$20] • orders under $500
EXPRESS
[$125] • UPS Overnight, 1 business day, guaranteed
Insurance can be purchased for an additional fee to ensure replacement for potential damaged, lost or stolen goods. If you choose not to purchase insurance, Julie Hanan Design is not liable for any costs that may be incurred to replace the package.
international
CANADA
[$65] • STANDARD arrives in 2-8 business days
[$135] • EXPEDITED arrives in 1-2 business days
WORLDWIDE
[$125] • STANDARD arrives in 5-7 business days
[$185] • EXPEDITED arrives in 2-5 business days
All shipping delivery estimates do not account for possible delays caused by customs processing. Consult your country’s customs and import policies prior to placing your order to ensure you will receive package in time for your event. Sales taxes, brokerage fees and international duties, if any, are the sole responsibility of the customer. Estimates of taxes and/or duties can be provided using http://www.dutycalculator.com/
Insurance can be purchased for an additional fee to ensure replacement for potential damaged or lost goods. If you choose not to purchase insurance, Julie Hanan Design is not liable for any costs that may be incurred to replace the package.